Pathway partnership project focused on improving diabetes care for people experiencing homelessness continues with visits to innovative services, and the launch of a new survey

Funded by the Burdett Trust for Nursing under their type-2 diabetes prevention programme, a partnership project focused on improving diabetes care for people experiencing homelessness has been progressing amazingly well. Pathway Nursing Fellow and project lead Sam Dorney-Smith tells us more… 

As reported in our last blog, we were delighted to hold our first workshop at the end of September, which focused on the challenges of diabetes and homelessness. The session was attended by a whopping 53 people from a variety of professional backgrounds, allowing us to obtain some very rich data and insights. This was then followed by a nurses’ meeting on 9 January, where we had the opportunity to hear from some fantastic colleagues undertaking Quality Improvement projects in their localities. 

As you can see from the photos below, another key strand of the project has been our visits to services around the country. These have been a real eye-opener into some of the innovative practice going on out there, and so far have included visits to: 

  • Bolton, to witness the partnership work of Specialist Diabetes Nurse Lynne Wooff with the Homeless and Vulnerable Adults Team, and the many other diabetes and inclusion focused innovations taking place there, including the Diabetes Champions project, the outreach podiatry service and their transitions service. 
  • Plymouth, to hear about the outreach work of Specialist Diabetes Nurses Emma Green and Amy Banks.  
  • Bournemouth, to see partnership working between the inclusion health Health Bus and Samantha Whittle, Diabetes Specialist Community Lead from University Hospitals Dorset.
  • Liverpool, to see partnership working at Brownlow Health between the inclusion team led by Specialist GP in Homeless, Asylum and Inclusion Health Dr Ryan Young, and Specialist Diabetes Nurse Juliette Palmer. They have produced a poster winning first place at last year’s Primary Care Diabetes Society profiling their work in this area. 
  • St Helens, to hear about the amazing work Lesley Mitchell, Laura Walmsley and Rebecca Smith from the St Helen’s Special Diabetes Outreach Team. This included in particular their outreach to Teardrops, a support hub for people experiencing homelessness and other vulnerable adults, as well as their general approach to community engagement and diabetes care. 

We have been totally blown away by the commitment shown to improving care at these services, and are really looking forward to be able to showcase this good work in the Queen’s Nursing Institute Homeless and Inclusion Health Programme guidance and Fairhealth E-Learning that will result from the project.  

You will also be able to hear from these practitioners in our upcoming ‘Diabetes and Homelessness: Solutions’ workshop on Thursday 25th January at 2pm 

This workshop will profile eight examples of innovative work from across the country, and will also use facilitated focus groups as we look to gain consensus on the things that we believe that all health care practitioners can do to improve care. Everyone and anyone with an interest in diabetes and homelessness is welcome, so if you have not yet signed up please contact to receive your invite. 

Additionally, we have also been undertaking some incredibly valuable patient interviews as part of the project, helping us to keep it focused on what matters to the people we care for. Insights from these interviews include the fear of being ‘told-off’ that many patients experience, and just how devastating a diabetes diagnosis can be at first, as well as very difficult to face up to when other more practical matters feel like a priority. They have also told us how difficult it is to manage their condition whilst being homeless. 

All of which leads us to the fantastic news that our diabetes and homelessness survey is now live. 

Aimed at nurses, healthcare professionals, hostel workers, health support workers and outreach workers, this survey seeks to get evidence of the challenges associated with diabetes and homelessness and find out about all the innovative practice that is out there. Subsequently, the data will hopefully be used in a journal article that will profile and support the need for innovative approaches to care like the ones we have seen in the project so far, as well as the aforementioned QNI guidance and E-Learning.  

The survey is set to be open until midnight on Sunday 3rd March, so please do help us to get as many responses as possible!  

We want everyone and anyone with an interest in diabetes and homelessness to take part, so that together we can make a difference in this crucial area of care. 

And that’s it for today’s update! If you want to get more involved, please do get in touch at If you have been doing innovative work in this area then we would love to hear from you, as well as if you are just starting to think about your quality improvement journey.


BOLTON – Project Lead Sam Dorney-Smith, Specialist Diabetes Nurse Lynne Wooff, and Homeless and Vulnerable Adults team lead Joanne Dickinson meet to discuss the wrap around approach in Bolton. Lynne knows all the patients with diabetes on Joanne’s team.  


BOLTON – Faisa Abdi, a volunteer Diabetes Champion who outreaches to all hostels for people experiencing homelessness in Bolton. 


BOURNEMOUTH – Health Bus Operations Director Kate Hibbit, GP Dr Maggie Kirk, Inclusion Health Nurse Chrissie Croucher with Specialist Diabetes Nurse Samantha Whittle, and project lead Sam meeting inside the Health Bus used for outreach in Bournemouth. 


BOURNEMOUTH – Specialist inclusion health nurse Chrissie Croucher shows us the new electric car from which she undertakes her outreach. 


LIVERPOOL – Specialist Diabetes Nurse Juliette Palmer and Specialist GP Dr Ryan Young. Brownlow Health covers a practice population of nearly 80,000 across Liverpool, and thus is able to employ a senior diabetes nurse. 


LIVERPOOL – Dr Ryan Young shows us the Primary Care Diabetes Society trophy for the work in Liverpool (after considerable persuasion!). 


ST HELENS – Diabetes Integrated Care Lead Lesley Mitchell, Laura Walmsley and Rebecca Smith from the St Helen’s Specialist Diabetes Outreach Team in front of their poster profiling work with the Teardrops organisation. St Helen’s Specialist Diabetes Outreach Team outreaches to all vulnerable communities in St Helens to raise awareness of diabetes, screen for diabetes, train support workers and carers, and give advice on complex cases. 


ST HELENS – Nick Dyer, Hub Manager and Laura Walmsley, Specialist Diabetes Nurse and project lead Sam at Teardrops. Nick is a diabetic himself, and has worked extremely hard to make sure his attendees get access to the best care.